You can initiate a return of the product-within 30 days of delivery for a full refund.* You must return items with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery .

We inspect all returned items and award a refund . If the return is a result of our error or a defective product, we will refund the full cost of the merchandise and shipping charges.

If you initiate a return after 30 days, we may issue a partial refund* depending on elapsed time and condition of merchandise.

*This return policy does not apply to Marketplace Sellers. For the return policy on a Marketplace item, please refer to the Sellers individual policy.*

Defective Product and Returns Due to Our Error

You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty.*
* Your return shipping charges will be waived.*
When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.

Products Returned After 30 days

  • .Because products devalue over time, we offer partial refunds for items returned over 30 days after delivery.
  • We may reduce the refund based on the condition of the merchandise.
  • We may also deduct the original and return shipping charges from your refund.
  • If we send you a replacement item, we must receive the original item at our warehouse within 30 days your return initiation. Otherwise, we will charge you full price for the replacement item.


  • .If the merchandise has any technical fault due to malfunctions in the hardware we will simply replace the merchandise with a new one depending on elapsed time and condition of the merchandise.
  • Any physical damage inflicted by the user on the merchandise will not compensated nor be replaced.
  • The 1 year technical warranty is strictly for the merchandise and not the accessories which are included in the box i.e. (remote,HDMI cable and power adapter).
  • Any replacement for the accessories may be charged extra and shipping may be charged.
  • The 1 year warranty for the merchandise is strictly for the time period of 1 year from the date of purchase.

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